Legal & Privacy
Our Privacy Policy and Terms of Service — last updated March 2026.
SPίTI is a brand of MELLON (SINGAPORE) PTE LTD (UEN: 201921072Z). This policy governs personal data collected through www.spiti.biz and associated sales channels.
📋 What Data We Collect
- Order data: Name, delivery address, email, phone number
- Payment data: Transaction references only — no card numbers or banking credentials stored
- Newsletter: Email address only if you subscribe
- Communications: Messages sent via WhatsApp, email, or contact forms
- Analytics: Anonymous browsing data via Google Analytics
🔍 How We Use Your Data
- To process and fulfil your orders
- To send order confirmations and delivery updates
- To respond to customer service enquiries
- To send promotional emails (with consent — unsubscribe any time)
- To improve our website via anonymous analytics
🤝 Data Sharing
We do not sell, rent, or trade your personal data. We share data only as necessary:
- SPX Express — delivery partner (name, address, contact number)
- Payment processors — transaction processing only
- Google Analytics — anonymous usage data only
⚖️ Your Rights (PDPA)
Under Singapore's Personal Data Protection Act, you have the right to access, correct, or withdraw consent for use of your personal data. Contact us at admin@spiti.biz to exercise these rights.
🔒 Security & Cookies
Our site uses HTTPS encryption. Access to customer data is restricted to authorised staff. We use cookies for Google Analytics (anonymous) and language preference. You may disable cookies in your browser settings.
By using www.spiti.biz or placing an order, you agree to these Terms of Service, governed by the laws of Singapore. Last updated: March 2026.
🏢 About Us
SPίTI is operated by MELLON (SINGAPORE) PTE LTD (UEN: 201921072Z), incorporated in Singapore. "SPίTI", "we", "us" refer to this entity.
🛒 Orders & Contracts
- A contract forms when we confirm your order by email. All orders are an offer to purchase.
- We reserve the right to decline any order (e.g. suspected fraud, pricing errors).
- Product images are illustrative — actual products may differ slightly.
- Prices are in Singapore Dollars (SGD) and include GST where applicable.
💳 Payments & Delivery
- Payment is due in full at time of ordering.
- We deliver within Singapore only. Estimated delivery is 3–5 business days — not guaranteed.
- Risk of loss passes to the customer upon delivery.
- We are not responsible for delays caused by couriers, natural events, or incorrect addresses.
⚖️ Liability & Intellectual Property
- Our total liability shall not exceed the amount paid for the relevant product(s).
- We are not liable for indirect, incidental, or consequential losses.
- All content on spiti.biz is owned by or licensed to MELLON (SINGAPORE) PTE LTD. No reproduction without written permission.
- These terms may be updated — the current version is always at this URL. Continued use constitutes acceptance.
📧 Contact
Questions? Email admin@spiti.biz or visit our contact page.